RMA Return for Credit

• Submit your request or call contact the Akron Brass team for return authorization.

Tel: 1-800-228-1161 

 

Service & Repairs

• End Users - For local service, fire departments can organize repair requests directly with a local dealer. Find a Dealer
• Akron Brass Authorized Dealers - Get your customers' equipment back in service with our factory service center. Submit your repair request here. 

Contact the team at AWG for product service. 

• Warranty
• Refurbishment
• Repair
• Maintenance

Tel: +49 (0) 7340 918898-880

Email: awg-service@idexcorp.com

Get in touch with the team at Dinglee team to request support for product returns. 

Tel: 86-22-85689800

Email: dinglee@idexcorp.com

Returns

• Contact Godiva customerservice@idexcorp.com or call the Godiva team for return authorization at +44 (0) 1926 623600.

Repairs & Overhauls

Warranty Registration & Claims

 

Tel: +44 (0)1926 623600 

Email: GodivaTechServices@idexcorp.com

Check the status of your open RMAs, and upload attachments such as photos and invoices. 

Visit Hale Products to learn more. 

Get in touch with the team at HURST to request support for product returns. 

Submit your request or call contact the HURST team for return authorization.

Tel: 1-800-537-2659. 

For product support and service find a LUKAS dealer. 

Tel: +49 9131 698-130

Email: lukas.info@idexcorp.com

For product support and service find a Vetter dealer. 

Tel: +49 (0) 2252 30 08-0

Email: vetter.rescue@idexcorp.com 

Get in touch with the team at Weldon to request support for product returns. Contact the Weldon team for return authorization

Tel: 1-800-228-1161.